Due to very popular demand, Your item ships out within 3-5 business days.Once you receive your initial shipping confirmation email, our next step is to package your merchandise. Emails sent out with your Tracking Number may end up in your junk/spam folders, so please check there before sending duplicate requests.When you first receive your initial shipping confirmation email your label has been printed and is being prepared for shipment and it has not yet been received by the courier.
Once you receive your shipping confirmation email allow 1 - 2 weeks for delivery and the final delivery will be made by Canada Post to your mailbox or doorstep. We have many fulfillment centres around the world to ensure your products get delivered to you as quickly as possible.
International orders are shipped Standard International. Once shipped it takes 2-4 weeks. Your order moves through your country's local post network for final delivery. Your shipment may take a little longer when going through customs, depending on your country’s policies. We do not control customs fees or policies and our shipping does not cover these fees. When you first receive your initial shipping confirmation email your label has been printed and is being prepared for shipment and it has not yet been received by the courier. Orders are not shipped out during holidays. They will be sent the following business day.
All estimated/typical delivery times are derived from real world data collected from past orders. They are approximate times for reference only, However we try our best to deliver your item as soon as possible since customer sanctification is really important for us.
Yes! All payments are made through the Paypal secure payment gateway or through our Shopify Stripe secure payment gateway depending on how you choose to pay. You can choose to pay by credit/debit card or using your Paypal account. When you see https:// and the little padlock symbol at the top of your address bar you can be assured your payment is being made securely. Our site also has a SSL security certificate, in addition we have McAfee SECURE on our website, so your security guaranteed.
Yes! We can supply vets, charities, groomers, dog trainers, dog sports groups and other organisations with our products for resale or promotional purposes - simply email with your requirements: Support@DoggyDogSupplies.com